LFF Privacy Policy

This privacy statement covers all websites owned and/or operated by Louisiana Family Forum (LFF) and/or Louisiana Family Forum Action. This disclosure covers the following subjects:

What personally identifiable information LFF collects.
How LFF uses the information.
What personally identifiable information third parties collect through the websites.
What organization collects the information.
With whom LFF may share user information.
What choices are available to users regarding collection, use, and distribution of the information.
What types of security procedures are in place to protect the loss, misuse, or alteration of information under LFF’s control.
How users can correct any inaccuracies in the information.

If users have questions or concerns regarding this statement, contact LFF at 225-344-8533.

INFORMATION COLLECTION AND USE

Information Collection
LFF is the sole owner of the information collected on all our websites owned and/or operated by LFF. LFF collects information from its users at several different points on its websites.

Registration
In order to use portions of our websites, a user must first complete a registration form. During registration, a user is required to give contact information (such as name and email address). LFF uses this information to contact the user about services on its sites for which the user has expressed interest.

Donation
LFF requests information from the user on our donation form. A user must provide contact information (such as name, email, and address) and financial information (such as credit card number, expiration date). This information is used to process the donation. If LFF has trouble processing a donation, the information is used to contact the user.

Profile
LFF stores information collected through cookies, log files, clear gifs, and/or third parties to create a profile of its users. A profile is stored information kept on individual users that details their viewing preferences. Consequently, collected information is tied to the user’s personally identifiable information to provide offers and improve the content of the sites for the user. This profile is used to tailor a user’s visit to LFF’s websites and to direct pertinent information to them.

Cookies
A cookie is a piece of data stored on the user’s computer tied to information about the user. LFF uses both session ID cookies and persistent cookies. A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.

By setting a cookie on LFF’s sites, users would not have to log in a password more than once, thereby saving time while on our sites. If users reject the cookie, they may still use LFF’s sites. The only drawback to this is that the user will be limited in some areas of LFF’s sites. Persistent cookies enable LFF to track and target the interests of our users to enhance the experience on LFF’s sites. See the “Profile” section.

Log Files
Like most standard website servers, LFF uses log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the sites, track user’s movement in the aggregate, and gather broad demographic information for aggregate use.

Communications
LFF may send all new interested individuals emails including our weekly Family Facts and End of Week With Gene Mills, as well as other emails of interest. Out of respect for the user’s privacy, the user may opt-out of receiving these types of communications (see the Choice and Opt-Out section).

Customer Service
LFF communicates with users on a regular basis to provide requested resources and reply to issues relating to their account (via email or phone, in accordance with the user’s wishes).

Sharing of Information
LFF will not sell or rent its list containing personally identifiable information other than with our associated organization, Louisiana Family Forum Action.

Legal Disclaimer
LFF may need to disclose personal information when LFF has a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process. This has not happened to date and would only happen in rare circumstances.

Aggregate Information (non-personally identifiable)
LFF may share aggregated demographic information with others.

Third Party Intermediaries
LFF may use an outside shipping company to ship orders and a credit card processing company to process donations or bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Service Providers
LFF may partner with third parties to provide specific services, including data analysis and marketing assistance, to expand awareness of LFF’s work and improve its communications. LFF may share data that is necessary for the third party to provide these services. These third parties may use this data for the purpose of providing similar services to participating member organizations.

The companies with which LFF shares data are contractually prohibited from using this information for any purpose other than that for which it was provided and are required to have appropriate safeguards in place to protect that data.

Choice/Opt-Out
Out of respect for users’ privacy, LFF allows restrictions in how it uses their personal information by offering the following options:

Do not contact me by telephone except when I have personally requested a reply.
Do not send me communications by postal mail for anything I have not requested.
Do not send me email communications for which I have not subscribed.
Do not send me fundraising requests for LFF.
Do not share my information with a third party for data analysis purposes.
Do not contact me by text message.

All reasonable efforts will be taken to ensure the user’s requests are honored. Users may call the office at any time to change their subscriptions at 225-344-8533.

Links
LFF’s websites contain links to other sites. Please be aware that LFF is not responsible for the privacy practices of these sites. LFF encourages users to be aware when they leave LFF’s sites and to read the privacy statements of websites that collect personal information.

Surveys
From time to time, LFF’s sites may request information from users via surveys. Participation in these surveys is completely voluntary and the user, therefore, has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and address) and demographic information (such as zip code). Survey information is generally used for purposes of monitoring or improving the use and satisfaction of LFF’s websites and for improving our communications.

Security
LFF takes every precaution to protect its users’ information. When users submit sensitive information via its websites, LFF makes great effort to ensure their information is protected both online and off-line. When LFF’s registration or donor form asks users to enter sensitive information (such as credit card number), that information is encrypted and protected with SSL, the best encryption software we are aware of in the industry. All credit card processing is PCI compliant.

While LFF uses SSL encryption to protect sensitive information online, LFF also aggressively protects user information off-line. Only LFF employees who need the information to perform a specific task are granted access to personal information. Finally, the servers that store personal information are in a secure environment.

Supplementation of Information
In order for LFF’s websites to properly fulfill its obligation to users, it is necessary for LFF to supplement the information it receives with information from third-party sources.

ID Verification
LFF may use software to verify a user’s address to avoid session hijacking, hacking attempts, or other attacks.

Enhancement of Marketing Profile
LFF may obtain third-party data and add it to our existing user database to better target our communications.

Correcting/Updating/Deactivating Personal Information
If a user’s personal information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update, or deactivate the user’s personal information.

Notification of Changes
LFF reserves the right to make changes to this privacy policy at any time. If LFF changes its privacy policy, LFF will post notification on the homepages and other places LFF deems appropriate that the privacy statement has been changed so its users are always aware of what information is collected, how it is used, and under what circumstances, if any, it is disclosed.